Users not logged in cannot leave reviews on my page

Front Support Add-ones Support WP Reviews Submit Users not logged in cannot leave reviews on my page

This topic contains 2 replies, has 3 voices, and was last updated by  Cantatore Dario Cantatore 2 years, 7 months ago.

  • Author
  • #6116

    Ollie Ody


    I’ve added Rich Snippets (aggregate review) to the following page:
    I’ve enable all visitors (not just logged in users) to be able to comments in the ‘settings>ratings’ section for both Rich Snippets & Reviews.

    If i were a client & wanted to leave a review on this page I cannot, when I click ‘add review’ (blue button) on the page the URL changes:
    but nothing else is shown. How would they enter their opinion?

    I’ve tried enabling the pop-up form & enable user reviews for site visitors? (anyone can rate)

    I’m a missing something here? Or do I need to add the reviews in myself?

  • #6120


    Hi Ollie,

    User reviews functionality depends on WordPress commenting system, it looks like comments are closed or the actual template that your theme is using do not support comments.

  • #7435

    I have the same problem with my site. We definitely have comments and they are open for anyone.

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