Users not logged in cannot leave reviews on my page

Front Support Add-ones Support WP Reviews Submit Users not logged in cannot leave reviews on my page

This topic contains 2 replies, has 3 voices, and was last updated by  Cantatore Dario Cantatore 1 year, 7 months ago.

  • Author
    Posts
  • #6116

    Ollie Ody
    Member

    Hello,

    I’ve added Rich Snippets (aggregate review) to the following page: http://radiancemedispa.co.uk/aesthetics/dermal-fillers/
    I’ve enable all visitors (not just logged in users) to be able to comments in the ‘settings>ratings’ section for both Rich Snippets & Reviews.

    If i were a client & wanted to leave a review on this page I cannot, when I click ‘add review’ (blue button) on the page the URL changes: http://radiancemedispa.co.uk/aesthetics/dermal-fillers/#respond
    but nothing else is shown. How would they enter their opinion?

    I’ve tried enabling the pop-up form & enable user reviews for site visitors? (anyone can rate)

    I’m a missing something here? Or do I need to add the reviews in myself?

  • #6120

    Hesham
    Keymaster

    Hi Ollie,

    User reviews functionality depends on WordPress commenting system, it looks like comments are closed or the actual template that your theme is using do not support comments.

  • #7435

    I have the same problem with my site. We definitely have comments and they are open for anyone.

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