User Reviews Not Working

Front Support Plugins Support WP Reviews Plugin User Reviews Not Working

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This topic contains 6 replies, has 2 voices, and was last updated by  Hesham 3 years, 9 months ago.

  • Author
    Posts
  • #2787

    Bardya Davarpanah
    Participant

    The sliders that are supposed to show up near my comments box for the users to input their data is not showing up. When I click the plus sign to submit user data, it scrolls to the bottom, but the sliders are not there. i tried changing the theme and disabling jQuery! Please help!

  • #2791

    Hesham
    Keymaster

    Please, include a link to one of your review posts.

  • #2798

    Bardya Davarpanah
    Participant
  • #2800

    Hesham
    Keymaster

    I am not sure, but have you disabled the jQuery-UI?

  • #2806

    Bardya Davarpanah
    Participant

    Yes, i went through all your other forum posts that have review problems and I tried what they told me. Is there certain code that i have to put in the CSS???

  • #2813

    Hesham
    Keymaster

    The CSS won’t fix this issue, mainly the plugin has a jQuery conflict with your theme, which is loading many jQuery files.

    I am not sure if I can fix this, but I can try. Please create an admin account for me and send details via the contact page and I will take a look. (also include a link to this thread in your email so I can keep up).

  • #2827

    Hesham
    Keymaster

    Ok, I’ve checked your site, and everything looks fine to me, here is a few notes:

    – The rating system won’t work for you if you are the author or you are logged in to your account (you must logout to check).

    – If user review went to moderation, and after approve it, you will need to update user rating data manually by clicking on the “Update User Reviews” button (it can be found in the plugin settings page under the Rating tab).

    I hope this helps.

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