User Review Functionality unavailable?

Front Support Plugins Support WP Reviews Plugin User Review Functionality unavailable?

This topic contains 5 replies, has 2 voices, and was last updated by  Hesham 3 years, 7 months ago.

  • Author
    Posts
  • #3006

    HI Hesham,

    Annoyingly I posted a query about this on Friday 8th November, but it looks like you weren’t picking up issues last week (everyone needs a holiday I guess) but it seems to have disappeared in any case, not sure why. So I’ have to start again.

    My site is gymnomads.com I’m using a basic WP theme – Twenty Twelve, and have logged in through a friend’s computer, but there does not seem to be any way for site visitors to leave their ratings. Can you advise please?

    Thanks,

    Olly

  • #3014

    Hi Hesham,

    So it’s now over 2 weeks that I’ve had this problem which I first flagged through another user’s help request and you still haven’t responded. Can you please let me know what is going on here? This functionality was part of the reason I purchased your plugin – do I need to be looking elsewhere?

    Olly

  • #3021

    Any chance of a reply to this please?

  • #3025

    Hesham
    Keymaster

    Hi Oliver ,

    So sorry for being late in responding to this.

    Looks like you are using Jetpack comments enabled. The plugin isn’t integrated with Jetpack comments, try to disable it and it should work.

  • #3036

    Thanks fro replying Hesham. Have done as suggested (I had to delete and then reload Jetpack in order to disable the comments feature) but it all seems to be working now.

    Cheers,

    Olly

  • #3044

    Hesham
    Keymaster

    Great, thanks for letting me know.

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