User ratings theme conflict

Front Support Plugins Support WP Reviews Plugin User ratings theme conflict


This topic contains 13 replies, has 2 voices, and was last updated by  Hesham 3 years, 11 months ago.

  • Author
  • #2680

    My theme has a conflict with the user ratings, it doesn’t show them (criterias and stars), I’ve installed the free theme from wordpress and it worked so this must be the problem.
    I am using this theme:

    What can I do?


  • #2682


    You can try disable loading jQuery within the plugin settings under Technical settings, and see if this solve the problem.

    P.S. I need a link to one of your reviews so I can inspect the code.

  • #2688

    WOW! that was fast! Awesome support what can I say. Disabling jQuery fixed the problem. Thanks a lot!

    PS: I was waiting for a plugin like this for years!

  • #2689


    Great, enjoy!

  • #2754

    The problem is back all of a sudden. I have PHP Version 5.4.20 and all jQuery disabled.

  • #2755

    and I get this error in Review Settings > Details > Criteria

    Warning: Illegal string offset ‘.$i.’ in /home3/user/public_html/ on line 695
    Warning: Illegal string offset ‘.$i.’ in /home3/user/public_html/ on line 696
    Warning: Illegal string offset ‘.$i.’ in /home3/user/public_html/ on line 697

  • #2761


    You may want to contact your hosting company and ask them to upgrade your PHP to the latest version.

  • #2770

    So I need PHP 5.5.5 for this to work?

  • #2777


    No, I just checked my PHP version and the plugin actually works for me on PHP Version 5.3.8, so I am not sure why it’s giving your this warning!

    Are you sure you PHP version is 5.4.20 ?

    Maybe use a plugin like WordPress phpinfo() to check it out.

  • #2780

    Yes, I am sure

  • #2781


    Ok, let me try something and get back to you.

  • #2783


    Ok, this has been fixed, I’ve made an update for the plugin.

    Please, download the latest version or the plugin, and install it on your site.

    To do the upgrade, follow these steps:

    1) Deactivate and remove the older version of the plugin.
    2) Install version, and activate it.
    3) Go to the plugin settings page, and make sure you enable reviews on the custom post types section.

    P.S. If you have any issues, please open a new thread.

  • #2843

    Thanks a lot for the help, but still is not working. Anyway I switched to Genesis and problem fixed!

  • #2856


    Oh, well.. glad you made the switch, Genesis is a great theme framework.

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