User Rating not available

Front Support Plugins Support WP Rich Snippets Plugin User Rating not available

This topic contains 8 replies, has 2 voices, and was last updated by  Hesham 2 years, 6 months ago.

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  • #7274

    Hi, thanks for the great plugin! Although I’m kind of confused right now since I tried to install Rich Snippets plugin, but I can’t figure out how to enable User Reviews since that option isn’t available as in your Reviews plugin. I tested Reviews plugin and user rating worked fine. Why you haven’t stated that Rich Snippets is still in beta?

    And why WPRS Ranking Table Addon HAS to be activated with Rich Snippets plugin, but in your Plugin Comparison Table it states that all addons can be activated with Review plugin? You have very confusing system here, I spent 30 minutes trying to find information to figure out what’s the major difference between all three plugins of yours, which is basically none really.

  • #7276


    Hi Jeremy,

    I apologize for the confusion, we are working on re-building the whole site to make things more clear.

    We planned to build more add-ons for the WP Reviews plugin, but it wasn’t possible. We figured out building a whole new plugin (WP Rich Snippets plugin) in a different way to make it extensible. (it took us about 6 months to build the new plugin)

    We are moving slowly to the WP Rich Snippets plugin as it has more advanced features that we couldn’t have before in WP Reviews plugin.

    P.S. User reviews works when you choose Aggregate type, learn more on this documentation page.

  • #7284

    Oh okay, that explains a lot, thanks for the hard work 🙂

  • #7285

    With aggregative review type there is no option to give a rating to the review, is there any way around this? I would like to give my own rating + have user ratings available.

    • #7313


      Practically, to display both Editor and User rating you can filter the Box template by this function to your theme’s functions.php file.

      You can then, select Review type, set the Editor rating star, then switch to Product type and select aggregate, then save your entry.

  • #7289

    Also the Aggregate review doesn’t show the price!

    • #7315


      Strange! Are you sure you have the latest plugin version installed on your site?

      Please, check the plugin version on your account and compare it to the one you are using on your site, update the plugin to the latest version if you have the older one.

      If you still have the same issue, please open a support ticket and I will look into your site.

  • #7378

    Nevermind, I was confused by the plugin settings 🙂

  • #7385


    Sounds good 🙂

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