User Rating Debugging

Front Support Plugins Support WP Reviews Plugin User Rating Debugging

This topic contains 3 replies, has 2 voices, and was last updated by  Hesham 4 years, 1 month ago.

  • Author
  • #2438

    Hi, as asked by Hesham i will open a new thread to tackel the UserRating problems.

    No UserRating at all on the Site: activate comments (especially if you use a cutsom post type) if you haven’t allowed comments on existing posts you have to actvate them on every post!

    Second: Comments are open but no stars appear.

    This case can be seen here:

    As far as i have researched, this is caused by an deprecated function in jquery. The element “.browser” has been removed in jquery 1.9.1.
    Wordpress 3.6 now ships with Jquery 2+ so the rating plugin fails to load.

    you can verify this by inspection the element in Firebug which states:

    ypeError: $.browser is undefined

    …wser.msie) try { document.execCommand(“BackgroundImageCache”, false, true)} catc…
    jquery.rating-pack,js row 17

    and in chome DevTools:

    Uncaught TypeError: Cannot read property ‘msie’ of undefined
    at the same row in the same file,

    the original comments from me can be found in this threads:


    So please resolve this issue by updating either the plugin or using a newer version of the rating pack!

  • #2469


    Thanks for the heads up and detailed information, I’ve updated to the latest jQuery Star Rating Plugin version 4.11, this will be available in the next update release, pretty soon.

  • #2552

    Thanks Hesham,

    i just installed the updated version ( and everything is fine. i will roll out the updated version to my productive site thie weekend.
    Thumbs up for the quick fix.

    I you need some development supoort, give me a call. I also have some feature requests. 🙂

  • #2561



    Well.. add it to feature requests forum, and I will see if I can add it.

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