Some problems and one suggestion

Front Support Plugins Support WP Reviews Plugin Some problems and one suggestion

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This topic contains 14 replies, has 2 voices, and was last updated by  Hesham 4 years, 1 month ago.

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  • #1638

    Mani K.
    Participant

    Hi Hesham,

    Thank you for the update I like the new style.
    I think the plugin is OK and actually these are my theme problem:

    1-User rating and user sliders don’t work for me.
    2-Rating below single post has a small problem with displaying the stars.
    3-Test this review → doesn’t show the stars in Google.

    I think the plugin is really great for IT and product reviews, for book movie music recipe event etc. review adding fields like this one could be a great option.

    Regards,
    Mani

  • #1640

    Hesham
    Keymaster

    Hi Mani,

    1) The user rating has a conflict with your theme, see if you can disable jQuery from loading within your theme and keep the WP Reviews plugin loading it for you. (if you have trouble with that, get in touch and I will do it for you).

    P.S. Your theme could be loading the jQuery version that ships with WordPress, it doesn’t include the slide range.

    2) Yes, I just saw that, I will do a fix for this soon.

    3) I’ve tested your review here, and from what I see, you are enabeling the user rating as your source for rich snippets, and you actually have no reviews! (switch to the author as your source till you get actual user reviews on your Review)

    – –

    Regarding the Schema Creator plugin. Do you mean the short code button? What fields?

    What we do with the WP Reviews is more advanced than the Schema Creator using the review meta box, (however the other plugin introduce more types of markups), but in the future you will see the difference, using a plugin like Schema Creator can cause a lot of trouble in the future, let’s say when you have 1000 published reviews and you have to edit them all manually! With the WP Reviews meta box, you -at least- can update post meta any time, and you also can update bulk data by creating a little bit of code.

    I hope this makes sense.

    If you mean include different type of schema like review, movies, places…etc. Of course, this is something I would love to do, and you are going to love it if I can do so, but it’s really huge deal, especially for the WP Reviews plugin, it will require a complete re-coding, and many working hours, but I would love to take this challenge when I have a chance 🙂

    P.S. I am planning to add an editor button for easy insert plugin shortcodes, but not to deal with the review data itself.

  • #1646

    Mani K.
    Participant

    Hi Hesham,

    Thank you for your reply.
    Definitely your plugin is much better than Schema Creator 🙂 That was just an example for adding fields like book (isdbn, version, publisher, author,…) movie (director, year, imdb,…)

    Thanks

  • #1658

    Hesham
    Keymaster

    Let’s see what will happen, I have big plans for this plugin 😉

  • #1705

    Mani K.
    Participant

    Hi Hesham,

    Thank you for the new update many problems have been solved 🙂

    User rating doesn’t appear correctly.

    Most of the users click on the stars under AVERAGE USER RATING and normally they don’t go to the comment section. i think giving stars just by clicking on the top stars could be a good option.

    Thanks

  • #1706

    Mani K.
    Participant

    I just left some x.5 star and there is a problem.

  • #1707

    Hesham
    Keymaster

    Hi Mani,

    Glad to hear that, I am actually still working on some stuff.

    mmm.. this is strange, do you remember if the average user rating was was working before then stopped? or it never work since the beginning?

    The user rating system depends on WordPress comments system (that’s how it store its data), thus there is a condition that every reviewer add value by sharing their review in the comment, I like to keep it this way to avoid to avoid manipulating and abusing reviews by visitors or webmasters themselves. I know this is more harder, but trust me it’s much better than the easy one click votes that doesn’t make your review look real in any way.

    In one of the coming updates I will be looking at including markups for user reviews to the comment section itself, I just want to take it a step by step process as development goes.

  • #1708

    Mani K.
    Participant

    It never worked since the beginning.

    I totally believe you 🙂 BTW today I see our stars on google search results and we really like to keep them.

    Good luck

  • #1710

    Hesham
    Keymaster

    mmm.. let me investigate this and get back to you.

    Cool, just be careful, hiding any review details is not a good idea, Google will know one day and will take off the stars.

  • #1720

    Mani K.
    Participant

    Are we hiding any details? What details?

    Thanks for your tip.

  • #1741

    Hesham
    Keymaster

    Yes, you are hiding the dates, review published date and modified date.

  • #1742

    Mani K.
    Participant

    I didn’t know that’s sort of cheating. Now they visible.

    Thanks for your tip 🙂

  • #1744

    Hesham
    Keymaster

    Haha.. it’s just Google want things to be clear to your site readers.

  • #1823

    Mani K.
    Participant

    Hi Hesham,

    I’ve updated the plugin, still we can’t see user’s stars and 0.5 stars have problem would you please check the problem?

    Thanks

  • #1827

    Hesham
    Keymaster

    Hi Mani,

    I’ve removed the Super Cache and also W2 Total Cache plugins from the site, I’ve installed Hyper Cache plugin which I am using on my several sites, and it has been great so far.

    I am not sure what type of hosting you are using, but I recommend at this point you use a VPS, probably with HostGator. I see your traffic need that move.

    The site loads faster (at least for me) and I hope you will notice an increase in traffic in the coming days. (It’s not cached for logged-in users though, you must be logged out to see the difference)

    Regarding to the WP Reviews plugins, I’ve updated the version on your site to the latest 1.0.0.7 (which I will be dropping soon for all members), it has a few bug fixes, however it didn’t fix the user rating issues, I have no idea why, so I will keep investigating.

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