Shortcode is not working

Front Support Plugins Support WP Customer Testimonials Shortcode is not working

This topic contains 3 replies, has 2 voices, and was last updated by  Hesham 4 years, 10 months ago.

  • Author
  • #1038

    Rocky John Tayaban

    I tried to use the shortcode for the WP Customer Testimonials on my homepage but it’s not rendering well. Can you please tell me what is wrong?


  • #1039


    If you are adding the shortcode in your theme template, then add it this way:

    echo do_shortcode('[testimonials_tooltip]');

    If you are adding the shortcode in a text widget, then make sure you add this filter to your theme function.php file:

    add_filter('widget_text', 'do_shortcode');

    I hope this helps.

  • #1047

    Rocky John Tayaban

    Hi Hesham,

    Can you please take a look at my website? The short-code for WP customer testimonials is there but it’s not rendering properly?


  • #1052


    There is no way I can solve this without access to the WP dashboard and FTP too, send me an email with a temp access please.

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