Rich Snippet Effecting CSS and Framework of website

Front Support Plugins Support WP Rich Snippets Plugin Rich Snippet Effecting CSS and Framework of website

This topic contains 12 replies, has 2 voices, and was last updated by  Hesham 2 years, 7 months ago.

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    Posts
  • #5067

    Ben Harborne
    Member

    HI Guys,
    Recently purchased all the $199 unlimited package from you. The plugins are perfect for what i need on the website. I do have a few issues with the rich snippet plugin though.

    Its effecting my websites CSS in a few places,

    I need to use the plugin for reviewing restaurants. I want to use the Aggregate type but i think its conflicting with the stylesheet and CSS somewhere. As you can see in the screen shot the background colour is grey, not white like within the page body? Seems like its using the colour of the websites backgound, not the post body, white.

    I have also noticed that its effecting the css for this box, the box is a warning box when deleting elements from the page, shouldnt be stretched like it is in the screen shot.

    It seems to be effecting the plugin rapid tabs in the sidebar as well, as default there shouldnt be a backgound colour to this plugin, it also seems to have added an outline to the box, which shouldnt be their.

    With Rich Snippet de-activated

    I have noticed that when the restaurant review type is set to “Votes” the problems, or some of them seem to disappear, but i need to use the reviews in Aggregate mode.

    Im also planning on adding menus to the restaurant pages and we want to give the users the ability to review the last meal they had at the restaurant. So i need this all working well and not having any bad effect on the website.

    I really need some assistance in getting this plugin working ASAP. Im hoping there isnt too much conflict between the plygin and the DMS2 framework im using. Please take a look and get back to me when you can.

    Thanks For your time.

    Ben

  • #5069

    Ben Harborne
    Member

    I have disabled the loading of twitters bootstrap and css style within the plugin settings but made no difference, still had the grey background and was still effecting my sidebars.

    I have disabled every plugin except Rich Snippet plugin and disabled bootstrap and still get the same errors on the screen. Please tell me we can work through this and find a solution to get it fixed easily.

    I dont want to look for a replacement or alternative just yet and would appreciate some assistance in getting iust working as it should in the demo.

    Thanks again for your time,

    Ben

    • #5086

      Hesham
      Keymaster

      Hi Ben, I will need a link to one of your reviews so I can inspect the styles and get you a fix.

  • #5070

    Ben Harborne
    Member

    And the problems continue!

    I have just added a pop up plugin to my website and again, the rich snippet is effecting it, so much so that it doesnt work. Ive disabled twitter bootstrap from plugin setting and still issues.

    So, its effecting my sidebars, my framework css and the ModalPopUp Plugin i just installed. My guess is it will continue to cause me some issues with other plugins unless the problem is fixed.

    Please let me know if this can be worked around or not. If i cant use the Rich Snippet plugin, im not sure that ill use the rest of your products which i have purchased. Do you offer re-funds within 30 days of purchase?

    Here is my page, http://lovepattayathailand.developedbyhuman.com/restaurants/punch-and-judy

    Click the testing testing button. This should give us a content pop up box, which stays open until clicking of the screen or using the close button. As you can see, it opens and closes in seconds. If the rich snip[pet plugin is de-activated the pop up plugin works just fine with its current settings.

    When the plugin is activated, my site slows down and struggles to update pages sometimes, im it shouldnt take this long to load the page with a warning there may be javascript or php errors due to plugin conflict. As i said before, ive disabled ALL plugins except rich snippet and i still get the same errors with the sidebars and grey screen so it could be conflicting with my framework or theme.

    Im desperate to use your plugin, after finding it i was sure that it would be the answer to all my questions and i didnt hesitate to purchase the full package from you. Id really appreciate you spending some time with me to fix these problems.

    Im guessing that the plugin hasnt been tested on DMS2 framework from Pagelines?

    Please can someone here help me get over the problems i have. I dont want to look for an alternative plugin as i feel this is the best one for the job, but at the moment its causing several errors across the website.

    Thanks again, Ben

    • #5088

      Hesham
      Keymaster

      I remember a few issues with the DMS2 framework styling, the framework override the plugin styles, so all what we have to do is to override those styles again to solve the issue, it’s not that complicated though, but I must see the issue on your website so I can inspect the styles and send you a fix.

      I don’t see a “testing testing button” on the page you’ve provided.

      Maybe the plugin slow your website, but I don’t really see this as a big issue as the plugin is processing several functions and checks to work!

      What errors you are seeing on the sidebar?

  • #5078

    Ben Harborne
    Member

    The plugin is also blocking css updates to the website like changing the background colour etc.
    It seems the problems are with the rich snippet plugin only, i tried wp review and it looked just fine. I need the review system for the restaurants i have on the website and need to use rich snippet though.

    Please help me get this plugin working with my website.

    Thanks,

    Ben

  • #5087

    Hesham
    Keymaster

    Trying adding this style at the very end of your Theme style’s file.

    .tab-content {background: #fff !important;}

    This should solve the gray background.

  • #5110

    Ben Harborne
    Member

    Hi Hersham,

    Thanks for getting back to me.

    I dont have the testing testing buttons now. I will add another button linked to a lightbox for you to test and see the problem.
    The plugin seems to block updates to the CSS in places. I has an affect in the sidebar, the rapid tabs widget shouldnt by default have any colour to the background nor should it be outlined like that. The delete box that pops up when deleting sections shouldnt be stretched like it is.

    I also noticed the other night that it made other tabs sections have a grey background. Im thinking it will be affecting quite a lot of things on my website. Like i said before, its not a plugin to plugin conflict thats cauaing all these issuse because i tested the website with just the rich snippet plugin activated, and when its set to aggregate.

    http://lovepattayathailand.developedbyhuman.com/restaurants/punch-and-judy/

    Please help to get this plugin working on my website, im a little worried that there is a major conflict between DMS2 and the plugin.

    If you want access to my backend then let me know.

    Thanks again,

    Ben

    • #5111

      Ben Harborne
      Member

      Just added an accordian to the page. The plugin stops each section being opened more than once.
      Also the click me button should open a lightbox which has a bit of written content inside, but the plugin stops the lightbox from opening.

      I look forward to getting this plugin compatible with DMS2, seems like everything i add has a conflict with it at the moment, do you want access to my website?

      Thanks again,

      Ben

      http://lovepattayathailand.developedbyhuman.com/restaurants/punch-and-judy/

  • #5129

    Ben Harborne
    Member

    Hey Hesham,

    I just wondered if you had found a solution to the plugin conflicts with my dms2 framework. You said it would be a simple fix and id really like to get it fixed as its stopping progress on the website now. Please can you find the time to find a fix for me over the weekend so i can get the website build next week, having it activated at the moment is causing several issues which stops me from testing the site.

    Thanks again, i understand your a busy guy but please can we get this working for me.

    Ben

  • #5197

    Hesham
    Keymaster

    Hi Ben, I’ve posted some CSS styles that should fix the styling issue above.

    I am not sure what other issues you are having, please open a support ticket via your profile and explain to me the issues you are having and I will take a look.

  • #5230

    Ben Harborne
    Member

    Hey Hesham,
    I have submitted a ticket now. Please can we get these issues fixed ASAP please. Ive been told its possibly a javascript error, its definitely not just the CSS styling that needs fixing, it effects the functionality of the website, not just the styles.

    Please take the time to get this working for me.

    Thanks, Ben

  • #5269

    Hesham
    Keymaster

    Ben, I’ve got your support ticket and working on this issue, please follow my respond to your ticket.

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