Reviews and Criteria comments doesn't work

Front Support Plugins Support WP Reviews Plugin Reviews and Criteria comments doesn't work

This topic contains 11 replies, has 2 voices, and was last updated by  Hesham 2 years, 8 months ago.

  • Author
    Posts
  • #4935

    Hi Hesham,
    I install in my website shoppingverify.sitotemporaneo.it both wp-reviews than rich snippets but revies part doest works.
    Moreover Rich snippets doesn’t overwrite the default plugin settings: in the article rating the rating box splits.
    User can only comments but not rating or vote by criteria.
    I have done a product test page .

  • #4936

    the product test page link is OrizzonteStore

  • #4945

    Hesham
    Keymaster

    The Theme you are using is overriding the styles of the plugin, try adding this to the very end of your Theme’s styles file:

    #comments span {padding-top: 0 !important;}

    I hope this solve the issue.

    • #4946

      Yes thank you,now criteria in comment works.
      I have always have a problem with User Reviews: they work only with popup form but I need that reviews looks like this
      I disable the popup, so you can see the problem.
      This is the test page.
      Tell me if you need a admin user for WP dashboard.

  • #5024

    Hi Hesham;
    I still have big problems with user reviews that doesn’t work.Please I need the section Add user reviews in the bottom of this page
    Tell me if you need a user access to my website

    • #5036

      Hesham
      Keymaster

      Hi Giorgio,

      It looks like comments aren’t open on that page! Please make sure you open comments are open/allowed.

  • #5042

    Hi Hesham ,
    I made a new user for you:
    ***
    I have just tried open comments in discussion settings but nothing changes.

  • #5049

    Hi Hesham,
    Please we need to fix this bug soon…

  • #5059

    Hesham
    Keymaster

    Hi Giorgio,

    I’ve tried to check your website now, but I can’t work while it’s asking me for authentication to display the website! I can’t even test the plugin!

    P.S. Please, do not post any login details in the forum. Get in touch with me via the contact page.

  • #5060

    Hesham
    Keymaster

    Also, it looks like the Theme you are using is not using the default classes for WordPress comment form, probably that’s the cause of the issue.

    I’ve enabled the popup for submitting reviews and it’s working!

  • #5061

    Hi Hesham,

    I send you a reply in contact page with authentication to the website.
    I’ve just seen that the popup works but I need the form reviews.
    I hope we’ll be in touch soon

    • #5065

      Hesham
      Keymaster

      OK thanks.

      I got the WP Rich Snippets plugin to work on your website and emailed you about it.

      P.S. It’s recommended to use the WP Rich Snippets plugin as it will get most of development in the future.

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