Review Data Not Saving

Front Support Plugins Support Author hReview Plugin Review Data Not Saving

This topic contains 8 replies, has 3 voices, and was last updated by  Hesham 4 years, 3 months ago.

  • Author
    Posts
  • #1746

    Robert Berger
    Participant

    I’ve been using the plugin successfully for some time now. Today, however, any new data I tried to save in a review post (e..g, affiliate link, button text, summary) won’t save. I tried creating a new post with the same result. Has anybody experienced this before? Thanks.

  • #1747

    Hesham
    Keymaster

    Hi Robert,

    You just need to download the new updated version within your account, and install it instead of the old version. (this update is regarding to WordPress 3.5.2) I assume you’ve already upgraded to the latest version of WordPress.

    P.S. I sent an email to all members about this update, have you got it?

  • #1748

    Robert Berger
    Participant

    Many thanks for the quick reply. The sad thing is that I actually read your email, but didn’t connect it to the problem I was having. Anyway, the upgrade worked perfectly. Thanks!

  • #1749

    Hesham
    Keymaster

    No problem. And, tanks for letting me know about the email, I always have a doubt that some members won’t receive it or open it for a reason or another.

  • #1769

    I didn’t get that email notice to all members, and I need the new version too. I may just not be seeing it but where on the authorhreview.com site can I download the latest version? It doesn’t show up under my active subscriptions when I login, I only see the free version to download there.

  • #1770

    Hesham
    Keymaster

    Hi Justin, you can login here:

    http://authorhreview.com/member/member

    Then you will find the new version of the plugin in your account.

  • #1771

    Thanks Hesham, I sent you an email with screenshot.

    The latest version of the plugin in the WordPress post editor, the options are all splayed out without the tab boxes working.

  • #1772

    Hesham
    Keymaster

    I got it and replied to you. Please read my email (no need to respond here again).

  • #1773

    Hesham
    Keymaster

    Alright, this turned to be a browser cache issue, flush (clear the browser cache) and you are good to go.

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