Review count appears wrong

Front Support Plugins Support WP Customer Testimonials Review count appears wrong

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This topic contains 8 replies, has 2 voices, and was last updated by  Martin Cooney 5 years ago.

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  • #639

    Martin Cooney
    Participant

    Hey Hesham,

    Just noticed that the review count shown in the widget appears to be wrong when compared to the total number of published testimonials.
    I wonder whether this is caused by the implementation of categories or a recent change to code base? Let me know if you need additional info or temp Admin access to help you resolve this.

  • #640

    Hesham
    Keymaster

    mmm.. number is showing correctly on my test site, yes I may need to take a look, please send access by email and I will check it out latter tonight.

  • #641

    Martin Cooney
    Participant

    sent to your personal Gmail email, Hesham. Be interested in your findings – maybe I’ve erred there somewhere in setting it up or something.

  • #642

    Hesham
    Keymaster

    I’ve checked your settings and all is good.

    I just remembered that WP reading settings display 10 posts by default, my bad is I didn’t test it on more than 10 reviews. So.. yeah! I fixed that in the plugin.

    I’ve uploaded the new release to your blog, so you don’t have to do anything, all is good now!

    P.S. You can enable the snippets, then also hide the snippets 🙂 in the plugin main settings, so that Google will find the snippets and maybe show rating stars in SERPs based on your site ratings.

  • #643

    Martin Cooney
    Participant

    Oh cool. That’s heaps better, Hesham.

    I think I got a bit mixed up in the correct settings which is why I added the widget, thinking that might provide site-wide SERPs but I don’t really know how Google does it’s thing, in that regard.

    I’m OK with the front page in the footer being visible too.

    Is there any value that you know of in displaying the widget on all pages or is there only value on the Front Page? You can see I’m a little confused 🙂

  • #644

    Hesham
    Keymaster

    Alright, let me explain this…

    – First of all, the widget is just a display, it has no impact on anything, and it doesn’t add any markup to your site, so this is only to display the rating if you would like too. (I did this widget based on a member feedback, the footer display do NOT play nicely with all themes).

    – The “add rich snippets” option in the plugin settings page is responsible for adding the markup to the front/home page.

    – The hide rating options adds a simple css style to hide the rating stars from the footer (just in case it doesn’t look good), but keep it visible for Google.

    With these three options above, you can decide almost everything related to the front/home markup, and where to display it on your site.

    I hope this makes sense.

  • #645

    Martin Cooney
    Participant

    Oh right, d’oh on me not previously addiing it to the front page then which is now done 🙂
    Thanks heaps for clarifying that, Hesham. Makes sense now.

  • #649

    Hesham
    Keymaster

    No problem.

  • #650

    Martin Cooney
    Participant

    The site’s Star Rating are now transitioning through Google network so all is good in the land of the Stars. Thanks for pointing out the error of my ways, Hesham. Phew 🙂

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