I have a problem with the criteria and rating.
When user makes a review and fills in the criteria but forget to fill in the rating then the filled in criteria won’t show up in the review. Whenever the rating is checked the criteria will show up in the review. The ratings are really small and are in the middle of the box so they are often forgotten with the consequence that the review is incomplete.
What do I have to do to get the criteria in the review even when the rating is forgotten? I have already tried checkbox Users must choose a rating? but that didn’t help. (looks like it does nothing).
There is no way to do that, the criteria will be saved only if a user placed a rating. You can force them to leave a rating though, this can be done within the plugin settings.
Go to plugin settings > Rating > “Make User Rating Required”, and make sure it’s enabled.
I hope this helps.
Thanks for your quick reply.
I have already tried Make user Rating Requeired but it looks like that setting does nothing. With or without the checkbox checked I can stil make a review without the rating filled in.
If we can make the that setting work than it would be ok.
Please, submit a support ticket within your account and I will look into it.
I submitted a support ticket. When do you expect an update?
Thanks, the plugin has been updated with a fix for this issue.
Thanks! Everything works fine now
Great, glad to know!
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