Plugin still not counting reviews

Front Support Plugins Support WP Reviews Plugin Plugin still not counting reviews

This topic contains 5 replies, has 2 voices, and was last updated by  Hesham 3 years, 2 months ago.

  • Author
    Posts
  • #4369

    Roger Drev
    Participant

    Hi, I am still having trouble getting the plugin to count all reviews and display the number and average properly on the page.

    For instance, this page has one comment. But the plugin says No, reviews yet:
    http://www.alphajudge.com/interactive-brokers-review/

    I hope you can take another look at it, because we bought your plugin for a reason. And can’t seem to fix it ourselves.

  • #4405

    Hesham
    Keymaster

    Hi Roger,

    I can give it another go if I have FTP access, and WP admin access, please get in touch and send access via the contact page and I will see what I can do.

  • #4517

    Roger Drev
    Participant

    I sent you the information. Thank you for looking at this.

  • #4535

    Roger Drev
    Participant

    Hi Hesham,

    Have you had time to look at this yet?

    Thanks.

  • #4600

    Roger Drev
    Participant

    It’s too bad you don’t answer paying customers their request for support. Even after two weeks of waiting patiently.

    Can you give me an update on when you might be able to assist us with the plugin not working as advertised?

    Thanks.

  • #4766

    Hesham
    Keymaster

    Hi Roger,

    I’ve fixed the issue and updated user reviews on your website.

The forum ‘WP Reviews Plugin’ is closed to new topics and replies.