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Front Support Plugins Support WP Reviews Plugin No rating calculated

This topic contains 7 replies, has 2 voices, and was last updated by  Hesham 2 years, 5 months ago.

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  • #7365

    Dirk Schrama
    Member

    I’m using the plug-in for a year now. Last weekend I got more reviews, but the reviews won’t show up in the star rating.

    Example: http://obstakels.com/2015/04/11/reviews-obstacle-run/

    Last week they did show up: http://obstakels.com/2015/03/28/review-strong-viking-mud-edition-2015/

    I didn’t update any plug-ins.

    The only difference is that I planned these post before. Might that be the problem?

    Thanks, dirk

  • #7371

    Hesham
    Keymaster

    Hi Dirk,

    What happens when you click on the “Update User Reviews” button in the plugin settings?

    Can you try that? This option is in the plugin settings, under the Rating tab.

  • #7374

    Dirk Schrama
    Member

    Hi Hesham,

    I’ve pushed the button. I get a white page and nothing happens. I’ve asked my webhosting provider. They moved the server to PHP5.5. Does it work with that?

    Thanks, Dirk

  • #7375

    Hesham
    Keymaster

    Give it a try and let me know what happens, maybe the script time out!

  • #7382

    Dirk Schrama
    Member

    I gave it a try. I get a white page and nothing is recalculated.

  • #7502

    Hesham
    Keymaster

    It looks like the script time out! If you open a support ticket I will take a closer look.

  • #7507

    Dirk Schrama
    Member

    I will do that. Thanks

  • #7542

    Hesham
    Keymaster

    Thanks, I will check it out soon.

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