Installing Plugin Error

Front Support Plugins Support WP Reviews Plugin Installing Plugin Error

This topic contains 3 replies, has 2 voices, and was last updated by  Hesham 4 years, 2 months ago.

  • Author
  • #2349

    I seem to be unable to upload the plugin. Using wordpress dashboard I get this error

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    …and when trying to unzip the uploaded file in cPanel, I get this error message

    Archive: /home/——-/public_html/——
    End-of-central-directory signature not found. Either this file is not
    a zipfile, or it constitutes one disk of a multi-part archive. In the
    latter case the central directory and zipfile comment will be found on
    the last disk(s) of this archive.
    unzip: cannot find zipfile directory in one of /home/——-/public_html/—— or
    /home/——-/public_html/——, and cannot find /home/——-/public_html/——, period.

    Tried changing the permissions in cPanel to 755. That didn’t work.

    What am I missing as the exact same issue pops up with the author review plugin?


  • #2356


    Hi Christiena,

    This is strange, I am able to install the plugin normally.

    Try to install manually by extracting the file on your computer, then use FTP to upload it to wp-content/plugins/ folder.

  • #2361

    Hi Hesham,

    Strange indeed.

    When I tried to unzip the folders on my desktop I got “The Compressed (zipped) Folder is invalid or corrupted”. I deleted the files and re-downloaded them with the same error. This happened with DAP or just as a regular download.

    Thought I’d try it on Firefox and it went perfectly – no corrupted file. The problem would appear to be with IE8.

    Thank you for your time and for introducing me to FTP – that’s just groovy. Think I’ll use this more often.

    Kind regards

  • #2362


    Thanks for letting me know.

    P.S. a good FTP client could be FileZilla.

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