Info in Review Settings won't save

Front Support Plugins Support WP Reviews Plugin Info in Review Settings won't save

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This topic contains 5 replies, has 2 voices, and was last updated by  Hesham 4 years, 1 month ago.

  • Author
    Posts
  • #1785

    DANIEL J KIM
    Participant

    Hi, Hesham,

    This is Daniel. You helped me a while back with some issues on my site with your plugin.
    Thanks to your help, it was working perfectly for a while.

    But today I downloaded an installed an update for WordPress.
    Now, I am using WordPress WordPress 3.5.2. and I discovered a new problem.

    When creating a new post, in the Review Settings box, I cannot save any information such as Name, Review Summary or product URL.
    Could you take a look at this?

    I have just created a new user in your name so that you can login to my admin.
    I will send you the login info by email now.

    Please help. Thank you.

  • #1786

    Hesham
    Keymaster

    Hi Daniel,

    I’ve dropped a new update to solve this specific issue right after WordPress 3.5.2 came out. (I’ve sent an email to all members, not sure if you got it or it went to spam, make sure to add the site’s email to your address book so you can get future updates notices).

    Login to your account, download the new updated version of the plugin, and install it.

    You can deactivate and delete the old version, then install and activate the new one (no review data will be lost in this process).

  • #1788

    DANIEL J KIM
    Participant

    Thank you, Hesham,

    I updated the plugin and now everything works again.

    You did it again, sir! 🙂

  • #1789

    Hesham
    Keymaster

    Glad it worked for you 🙂

    P.S. What about a quick short testimonial? (I will publish it on the site along with your photo 🙂 )

  • #1791

    DANIEL J KIM
    Participant

    Done! Please let me know when my testimonial goes up on your site. I’d like to see it. 🙂

  • #1795

    Hesham
    Keymaster

    Thanks for the excellent testimonial 🙂

    I will do my best to meet your expectations.

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