I can't get user reviews to work

Front Support Plugins Support WP Reviews Plugin I can't get user reviews to work

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This topic contains 8 replies, has 3 voices, and was last updated by  Hesham 3 years, 7 months ago.

  • Author
    Posts
  • #4141

    Barbara Huyett
    Participant

    Hi Hesham, how do you enable users and visitors to rank your post? thanks, luciana

  • #4142

    Hesham
    Keymaster

    You need to enable user rating, and allow visitors to add reviews via the plugin settings, under the Rating tab.

    Also, when you check your review, make sure you use a different browser or logout, the user rating abilities won’t show for logged in authors.

  • #4143

    Hesham
    Keymaster

    I will have to move this thread to its right place.

  • #4145

    Barbara Huyett
    Participant

    Hi sorry Hesham, I put this question in the wrong place. So, I was still logged in in wordpress that’s why I wasn’t seeing the option to add a comment as a guest. User rating and visitors were allowed, though when I hit the + icon to submit a review now as a visitor (to test), nothing happens. I guess it has to be some incompatibility with the theme I’m using? If you don’t mind I’ll send you a message with more details.

  • #4146

    Barbara Huyett
    Participant
  • #4147

    Hesham
    Keymaster

    No worries!

    Try to disable loading jQuery within the plugin settings, under the Technical tab.

    Also, for now disable the User Rating Popup.

    Let me know how it goes.

  • #4152

    Hesham
    Keymaster

    Ok, after checking the site, I found out that comments were closed!

    Now it’s all good.

  • #4153

    Thank you so much Hesham!!!!! Problem solved

  • #4154

    Hesham
    Keymaster

    Great, no problem.

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