Help Please Hesham

Front Support Plugins Support WP Rich Snippets Plugin Help Please Hesham

This topic contains 3 replies, has 2 voices, and was last updated by  Hesham 3 years, 4 months ago.

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  • #4891

    Dean Ouer
    Member

    I seem to be getting more confused. And I don’t know if the latest upgrade has anything to do with it. I thought I had this figured out.

    This is what I want to do. I want to make a post of a place or activity (beach, hiking trail, fishing spot, etc) and create an Editor’s rating for it. But then I also want to allow comments and user ratings. I thought I had this set before the upgrade, but now I can’t seem to get it set again.

    It appears the “Product” review is the only one that allows both an Editor Rating and Voting. But I don’t know how make it so they are both active. What am I missing??? I have set my (Editor) rating (in Product or Review), and have the settings set to allow comments – but it doesn’t allow user ratings. Under the featured image it now only shows the Editor Rating and the percentage. If I allow Votes, the Editor Rating goes away.

    I have a few more questions about how best to rank them (Ranking table or sidebar) once I figure this out, but I’ll keep this simple, with one question per ticket.

    Thanks for any help.

  • #4901

    Hesham
    Keymaster

    Hi Dean,

    The upgrade doesn’t change anything from that. Displaying Editor and User reviews on same Box isn’t an option in the WP Rich Snippets plugin, this feature will probably come soon, I am still thinking of the best way to do it.

    P.S. Thanks for helping me organizing the support forum.

  • #4906

    Dean Ouer
    Member

    Hesham – you have misunderstood.

    I believe I was able to have an Editor Rating while still allowing votes from users. Is this not so???

    This is how I was doing it – notice there are different ratings (Editor and User) for the same Review.

     photo michele_zps941779c4.png

  • #4920

    Hesham
    Keymaster

    I think there is some confusion! Actually, this never been the case with the WP Rich Snippets’ Box. So, the Box itself won’t show this, however you can do it via the Ranking widget add-on as you are doing it now on your site.

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