Fatal Error while trying to activate empty site with 1.0.0.b95

Front Support Plugins Support WP Rich Snippets Plugin Fatal Error while trying to activate empty site with 1.0.0.b95

This topic contains 12 replies, has 2 voices, and was last updated by  Hesham 2 years, 4 months ago.

  • Author
    Posts
  • #6925

    Leo Koo
    Participant

    As above 🙂 Was having some errors with a WooCommerce plugins (Brands Extension). After deactivating all plugins, I tried activating those without error but found WP Rich Snippets started giving errors 🙁 Any ideas?

  • #6926

    Leo Koo
    Participant
  • #6936

    Hesham
    Keymaster

    Maybe one of the files is missing from your server when you installed the plugin, please try downloading it again and install it one more time, also make sure you clear cache if you are using any caching plugin.

  • #6945

    Leo Koo
    Participant

    Hi Hesham,

    Tried, it still didn’t work. Keeps giving fatal error when I try to activate again. Any updates?

  • #6973

    Hesham
    Keymaster

    Ok, we’ve updated the plugin, there is a new version. Please download it and install it instead of the one you have now.

    If you still have issues, please open a support ticket and I will try to fix it.

  • #7076

    Leo Koo
    Participant

    Hi Hesham,

    the error is still there 🙁

  • #7086

    Hesham
    Keymaster

    I just checked your support ticket, I see the plugin active and working!

  • #7090

    Leo Koo
    Participant

    hi Hesham,

    That’s because I rolled back to the previous DB, which marked the plugin as active. Now, try to deactivate that and reactivate it again. Then see if it works 🙂

  • #7093

    Leo Koo
    Participant

    Ok, here’s the latest of what I’ve done 🙂

    I deactivated the WP Rich Snippet plugin and tried activating it after all these steps. It keeps giving me the Fatal Error message

    1) Went to PhpMyAdmin and cleaned up/repaired the database – Same result
    2) Copied everything to another domain hosted on the same VPS from ASO (A Small Orange). Then tried activating it o that domain (Fridgepirate.com) – it works on FP
    3) Dropped various tables from the Database which were Vaultpress backup – still won’t work on TechGarage.my

    As such, I could summarise
    1) It’s not a host problem (coz it works with another domain on the same host)
    2) It’s not a conflict with other plugins nor theme (coz I disabled all other plugins and changed to the default WordPress theme)
    3) It has something to do with the database and previous data from the plugin (that’s why the fatal error)

    The thing is, how do we find the details of the plugin’s data on the DB? I can try looking through PhpMyAdmin and see what’s the problem 🙂

  • #7095

    Leo Koo
    Participant

    Oh yea,
    4) I rebuilt the entire Apache, nginx and PHP before doing no. 2 (where I tried the thing on another domain, minus the database). It failed to activate on TechGarage.my 🙁

  • #7099

    Leo Koo
    Participant

    Hey there! I received an answer from the tech support of ASmallOrange. Here’s their reply.

    Hi Leo,

    There seems to be a problem with plugin WP Rich Snippets. I’ve reproduced the issue – I can’t activate plugin and there’s error message:

    “Plugin could not be activated because it triggered a fatal error.”

    This is not very helpful so I’ve enabled debugging in wp-config.php.

    Now we can see more helpful error message:

    “Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /home/leokoo/public_html/wp-includes/functions.php on line 3495”

    Please contact plugin developer, as this error seems plugin related.

    Thanks

    Bojan U
    A Small Orange Technical Support
    Technical Support Ninja

  • #7101

    Leo Koo
    Participant

    I’ve just checked. It isn’t the fault of that line. That line of error came from another plugin (the Local SEO plugin). However, I’ve done two more tests and the results are still the same

    1) Deleted all plugins, except for WP Rich Snippets. – Still shows fatal error upon trying to activate
    2) Deleted all themes, except twenty fourteen – Still shows the same message above

    http://awesomescreenshot.com/0824i9zx3f
    http://awesomescreenshot.com/0394ia023b
    http://awesomescreenshot.com/0954ia0a6e

  • #7110

    Hesham
    Keymaster

    Thanks for the details, we’ve solved this issue via the support ticket.

The forum ‘WP Rich Snippets Plugin’ is closed to new topics and replies.