Fatal Error on Update User Rating Data

Front Support Plugins Support WP Reviews Plugin Fatal Error on Update User Rating Data

This topic contains 7 replies, has 2 voices, and was last updated by  Hesham 3 years, 10 months ago.

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  • #2848

    Hi,
    thanks for this great plugin. But if I try to make an Update User Rating Data. I get an Fatag error:
    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 551 bytes) in /……/wp-content/plugins/wp-reviews/inc/user-rating/user-rating-functions.php on line 393

    My WordPress Version is 3.6.1

    Her is the list of my plugins i use. I hope you can help:

    AddQuicktag
    Advanced Code Editor
    Advanced Custom Fields
    Advanced Custom Fields: Location Field
    Advanced Excerpt
    Authenticator
    batch-move
    Crop Thumbnails
    Custom Bulk/Quick Edit
    Custom Category Template
    Disable WordPress Core Updates
    Duplicate Post
    Enable Media Replace
    Fluid Video Embeds
    Genesis Extender
    Genesis Visual Hook Guide
    Media Library Assistant
    Media Rename
    Resize images before upload
    Responsive Images Generator & Loader
    Revolution Slider
    Save with keyboard
    Suchen & Ersetzen
    UberMenu 2 – WordPress Mega Menu Plugin
    Widget Builder
    WordPress Reviews
    WordPress SEO
    WordPress Twitter Bootstrap CSS
    WP-Paginate
    WP Better Attachments
    WP Easy Responsive Tabs to Accordion
    WP Editor

    Best regards Thomas

  • #2855

    Hesham
    Keymaster

    Hi Thomas,

    This looks like a memory limitation problem, read this to find out how to increase memory allocated for your site.

    Another way to go is try to get in touch with your web hosting and ask them to increase memory that is used by WordPress. Most web host support can help with this.

  • #2869

    the memory limit is 256mb. I think this should be enough for one wordpress site.

    Regards Thomas

  • #2879

    Hesham
    Keymaster

    Are you able to update user reviews after increasing memory limits?

  • #2906

    no, i have the same error.

  • #2907

    Hesham
    Keymaster

    I am not sure why this is happening, this is the first time any site has issue with memory.

    Do you have a huge number of comments? Where you are hosting your site?

  • #2912

    i have ca. 350 comments and it´s on my own Server a Debian 6 System.

  • #2916

    Hesham
    Keymaster

    350 comments is nothing to worry about, but I am not sure about the server, I can’t help much!

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