duplicate reviews showing under "Reviews" and not counting the user reviews

Front Support Plugins Support WP Reviews Plugin duplicate reviews showing under "Reviews" and not counting the user reviews

This topic contains 2 replies, has 2 voices, and was last updated by  Hesham 2 years, 10 months ago.

  • Author
    Posts
  • #4592

    Lynn Rockwell
    Participant

    Just purchased your plugin, however when I go to Reviews->All Reviews it is showing the same review twice. Can not delete either of them.

    Also it is not counting any of the user reviews entered or showing the average star rating for them.

    I have a custom post type called “Review” could it be a conflict with this?

    Here is the link to the page: http://revuezzle.com/review/goto-meeting-2/
    this is a very new site that is still under development.

    Thanks for your help.

    Best,
    Lynn

  • #4593

    Lynn Rockwell
    Participant

    well I got the user reviews to show, by disabling the option to disallow duplicate reviews. this doesn’t seem like a good trade-off.

    Also now, no matter what I do (even entering a manual author in the author tab of the plugin on the review) I can’t get the author to display on the review!

  • #4598

    Hesham
    Keymaster

    Hi Lynn,

    I agree, this doesn’t seem right, I will check it out.

    What happens when you leave the Author Name field empty?

    It should display the actual author name of the post. (if it showing your username, then you can edit your profile and add First and Last names).

    P.S. If this is a new website, I recommend trying the WP Rich Snippets plugin, it’s going to have more development and features in the future.

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