Display problem since last update

Front Support Plugins Support WP Reviews Plugin Display problem since last update

This topic contains 10 replies, has 3 voices, and was last updated by  Hesham 3 years ago.

  • Author
    Posts
  • #4004

    Guy Lawler
    Participant

    Hi Hesham

    Sorry if this has been covered elsewhere but I haven’t been able to find a solution. I updated to the latest version and the ratings are no longer displaying. Also text has now appeared by the stars. Please see the problems circled in red on the screengrab below.

    http://s29.postimg.org/he3tzfak7/display_problem.jpg

    I am using the Freshlife theme by ThemeJunkie

    Can you please let me know if there is a fix for this or do I have to roll back to an older version?

    Thanks

    Guy

  • #4005

    Guy Lawler
    Participant

    Sorry Hesham

    I’ve just realised I hadn’t cleared my cache and when I did so the problem disappeared 🙂

    Couldn’t work out how to remove this post though.

    Thanks

    Guy

  • #4006

    Hesham
    Keymaster

    No problem, I was about to tell you the clear the cache 🙂

  • #4007

    Guy Lawler
    Participant

    Hi Hesham

    Weirdly I noticed the problem again later using a different browser on a page that I was editing and checking repeatedly. Is this something that users might encounter or is it just caused by re-loading the same page over and over?

    Thanks again

    Guy

  • #4008

    Hesham
    Keymaster

    Yes, it could be surfed from their browsers, so this happen when allowing browsers to cache results and save the page/images on the computer itself! They sometimes need a hard refresh (CTRL + F5) to grab a new fresh page directly from your site.

  • #4012

    Guy Lawler
    Participant

    Hi Hesham

    Is this a new issue or has it always been there? It’s just I’ve never noticed it before this last update and now I’ve seen it a few times in different browsers. Is there anything I can do to avoid it?

    Thanks

    Guy

  • #4013

    Guy Lawler
    Participant

    I’ve just tried the hard refresh as suggested but that hasn’t fixed the problem. I’m just a bit worried the new version may be conflicting with my theme

  • #4014

    Hesham
    Keymaster

    Yes, it has been like this always with cache plugins.

    Would you provide a link where I can see the issue?

  • #4015

    Sol Huebner
    Participant

    What about an option to completely turn of the text output “rated…”?

    Kind regards

  • #4016

    Guy Lawler
    Participant

    Thanks Hesham

    Here’s a page that is currently misbehaving for me

    bestdishwasher.co.uk/hotpoint-lst216a-review.html

    • #4017

      Hesham
      Keymaster

      The page looks fine to me, but have you filled the rating percentage for every criteria field? It looks empty!

      Also, try disable the jQuery within the plugin settings, under the Technical tab.

The forum ‘WP Reviews Plugin’ is closed to new topics and replies.