Can't Activate

Front Support Plugins Support Author hReview Plugin Can't Activate

This topic contains 1 reply, has 2 voices, and was last updated by  Hesham 4 years, 10 months ago.

  • Author
    Posts
  • #811

    Krista Neher
    Participant

    I am getting this error

    The Author hReview plugin requires the ionCube PHP Loader to be installed on your web hosting, in most cases you will have it already installed but (not activated), just follow these steps:

    I have never had to do this before. I host with media temple and have not found the option to “activate” this in the control settings. I have never had to do this for a plugin before …. is there a way to get the plugin working?

    I just paid for the pro version and now it seems that i have to jump through hoops to active it…

    What is the return policy?

  • #813

    Hesham
    Keymaster

    Hi Krista ,

    Can you please contact Media Temple, and ask them to make sure the ionCube Loader is activated.

    Just to clarify things, has the loader but it maybe a lower version, so contacting them after all won’t hurt.

    Here is a link to another thread on the subject where another member could activate the plugin successfully.

    P.S. You can ask for a refund during 30 days from your purchase, If this didn’t work for you, or you want a refund for any reason during the first month of your purchase, please contact me via the contact page, and send me your username and purchase details like Invoice number.

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