Cannot update Details, Display or Link

Front Support Plugins Support Author hReview Plugin Cannot update Details, Display or Link

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This topic contains 13 replies, has 2 voices, and was last updated by  Hesham 4 years, 4 months ago.

  • Author
    Posts
  • #1687

    Buddy Shearer
    Participant

    When trying to setup my first Review I created a new posts and added my content.

    I then scrolled down and entered the information in the Main section.

    When I attempted to click on Details, Display and even Link the area that should take more information collapses and I am unable to add the text.

    See my video and you will see.

    http://screencast.com/t/XiO14joxubg

    Thanks

    Buddy

  • #1688

    Hesham
    Keymaster

    Looks like there is another plugin or maybe your theme has tabbed meta box that is conflicting.

    I will do a quick fix and update the plugin in a few hours.

    What’s the name of the theme you are using?

  • #1689

    Buddy Shearer
    Participant

    I use Thesis.

    Thanks!

    Buddy

  • #1691

    Hesham
    Keymaster

    Thesis won’t cause this issue in any way, I think it’s caused by another plugin.

    Anyways, I’ve updated the Author hReview plugin, please download it again from your account, remove the old version completely, then instal the new one version 1.0.1.5.

    You can see changes in the new update here.

  • #1694

    Buddy Shearer
    Participant

    Sorry to be a pain but I am not quite there.

    http://screencast.com/t/IVGxpMocp

    I am able to access the previous Tabs.

    I am also running the Thirsty Affiliates plugin if that makes a difference.

    Thanks for the fast response!

    Buddy

  • #1695

    Hesham
    Keymaster

    No worries, I had to do these changes anyways and update the plugin.

    Ok, I am not sure how you setup the plugin, and the video is not enough for me to figure it out. Looks like the styles are not loading.

    A link to your site will be great help, also if you would like me to check the settings, then a better option is to create a temp admin account for me and send me details via the contact page. (I think this is really simple issue).

    P.S. I use Thirsty Affiliates plugin on almost all my sites, it’s a great plugin, and I am sure it has nothing to do with this.

  • #1696

    Buddy Shearer
    Participant

    Sent

  • #1697

    Buddy Shearer
    Participant

    One other thing. The post has not been published yet so it is still in Draft

  • #1698

    Hesham
    Keymaster

    Thanks, I will take a look now.

  • #1699

    Hesham
    Keymaster

    I see, I notice that the post is a draft. Don’t worry, I won’t mess with anything 🙂

    Ok, it’s fixed now, it turned to be an issue with the plugin .zip file itself (my bad), I’ve uploaded an updated copy of the plugin to your site, all is good now.

    I apologize for that.

  • #1700

    Buddy Shearer
    Participant

    No problem my friend!

    I truly appreciate your time and willingness to fix it so fast.

    A great review for your product and support is coming your way.

    Buddy 😉

  • #1701

    Hesham
    Keymaster

    That would be great, looking forward to see your review, also if you have a minute, I appreciate a quirk (very short) testimonial via this form, I will publish it on the front page, also on the testimonials page and allover the site. (please, use an email that has your personal photo, or I will grab it latter from the site if you don’t mind)

    It’s too late here (1 am) I must go get some rest.

    If you need any help, or having any issues, feel free to open a new thread.

    P.S. Don’t forget to delete the temp account from your site for safety.

    Enjoy the plugin!

  • #1704

    Buddy Shearer
    Participant

    Done! Just let me know when it is Live and I will link to it and spread the word from my end.

    Buddy 😉

  • #1713

    Hesham
    Keymaster

    Perfect, I appreciate your kind words.

    I’ve publish it already, you can see it in the testimonials page, also allover the site (it’s displaying randomly though)

    There is no link to that specific page, really, I display these testimonials via a shortcode, so no need to link to it, but maybe now you have a story for your review 🙂

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