June 19, 2013 at 8:04 pm #1687
When trying to setup my first Review I created a new posts and added my content.
I then scrolled down and entered the information in the Main section.
When I attempted to click on Details, Display and even Link the area that should take more information collapses and I am unable to add the text.
See my video and you will see.
June 19, 2013 at 8:18 pm #1688
Looks like there is another plugin or maybe your theme has tabbed meta box that is conflicting.
I will do a quick fix and update the plugin in a few hours.
What’s the name of the theme you are using?
June 19, 2013 at 8:34 pm #1689
I use Thesis.
June 19, 2013 at 10:32 pm #1691
Thesis won’t cause this issue in any way, I think it’s caused by another plugin.
Anyways, I’ve updated the Author hReview plugin, please download it again from your account, remove the old version completely, then instal the new one version 18.104.22.168.
You can see changes in the new update here.
June 19, 2013 at 11:55 pm #1694
June 20, 2013 at 12:05 am #1695
No worries, I had to do these changes anyways and update the plugin.
Ok, I am not sure how you setup the plugin, and the video is not enough for me to figure it out. Looks like the styles are not loading.
A link to your site will be great help, also if you would like me to check the settings, then a better option is to create a temp admin account for me and send me details via the contact page. (I think this is really simple issue).
P.S. I use Thirsty Affiliates plugin on almost all my sites, it’s a great plugin, and I am sure it has nothing to do with this.
June 20, 2013 at 12:16 am #1696
June 20, 2013 at 12:17 am #1697
One other thing. The post has not been published yet so it is still in Draft
June 20, 2013 at 12:49 am #1698
Thanks, I will take a look now.
June 20, 2013 at 12:51 am #1699
I see, I notice that the post is a draft. Don’t worry, I won’t mess with anything 🙂
Ok, it’s fixed now, it turned to be an issue with the plugin .zip file itself (my bad), I’ve uploaded an updated copy of the plugin to your site, all is good now.
I apologize for that.
June 20, 2013 at 12:56 am #1700
No problem my friend!
I truly appreciate your time and willingness to fix it so fast.
A great review for your product and support is coming your way.
June 20, 2013 at 1:04 am #1701
That would be great, looking forward to see your review, also if you have a minute, I appreciate a quirk (very short) testimonial via this form, I will publish it on the front page, also on the testimonials page and allover the site. (please, use an email that has your personal photo, or I will grab it latter from the site if you don’t mind)
It’s too late here (1 am) I must go get some rest.
If you need any help, or having any issues, feel free to open a new thread.
P.S. Don’t forget to delete the temp account from your site for safety.
Enjoy the plugin!
June 20, 2013 at 1:34 am #1704
Done! Just let me know when it is Live and I will link to it and spread the word from my end.
June 20, 2013 at 8:21 pm #1713
Perfect, I appreciate your kind words.
I’ve publish it already, you can see it in the testimonials page, also allover the site (it’s displaying randomly though)
There is no link to that specific page, really, I display these testimonials via a shortcode, so no need to link to it, but maybe now you have a story for your review 🙂
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