FAQ

Save yourself the trouble of searching or submitting a thread in the support forum and read the most commonly asked questions on this page. If you do not find your answer available then please visit the support forum.

What the Author hReview plugin does?

Add hReview and AggregateRating support based on schema.org, increase search traffic by making SERP results more eye-catching. This plugin supports only the editorial ratings submission (author rating).

What blog system does Author hReview plugin work with?

The plugin requires a self hosted WordPress blog of at least version 3.0 (it will not work on wordpress.com blogs)

What are the optimal server settings and requirements?

The latest versions of  our plugins requires PHP 5.3+ be installed on the server as well as WordPress 3.0+ to run properly.

Is WP Reviews Plugin Compatible with Jetpack Comments?

No! The user reviews depends on WordPress's default commenting system, so you must disable  Jetpack Comments and use WordPress default commenting system for the user reviews and rating to work.

Is there any Detailed Documentation?

Sure, we have detailed documentation section to get you get started with our plugins, we try to continuously update our documentation page and bring you all the necessary information.

Check out the documentation page.

Is it going to work with my WordPress Theme?

It should work with any WordPress theme, however if you have trouble in the layout or the way the rating box or recent reviews widget are showing, let us know and we will help you fix the display.

How to install the plugin?

Just like any other WordPress plugin:

Follow these easy step:

  1. Upload the plugin folder to the `/wp-content/plugins/` directory
  2. Activate the plugin through the 'Plugins' menu in WordPress
  3. Validate your API license

For more details check out the installation instructions page.

How many blogs can I install this on?

It depends on your license, we have single site license and multi-site license, check out our pricing page for more information.

How do I gain access to the bonus Customer Testimonial plugin?

The Customer Testimonials plugin is a bonus for paid members who purchased the Pro Package.

You can gain access to the plugin by login to your account, then click on the (Add/Renew Subscriptions) tab, and use code "FREE" when you check out.

Can I install more than One Plugin on the Same Website?

No, it's recommended that you install ONLY one plugin from our package per website. Installing more than one plugin may cause conflicts.